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Running into issues? Have questions?
We are happy to help
Most Frequently Asked Questions
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Making a reservation
Can I check in early?
Please reach out to your host. It is most likely that we have guests staying before you, in which case we would not be able to accommodate your request!
How good is the wifi?
We provide high speed wifi. However internet outages may happen, we unfortunately depend on internet providers. While we always aim to fix internet issues on a priority basis, it may take up to 24h.
Can I check out late?
Please reach out to your host. It is most likely that we have guests staying after you, in which case we need enough time to clean the house properly and would not be able to accommodate your request!
How good is the wifi?
We provide high speed wifi. However internet outages may happen, we unfortunately depend on internet providers. While we always aim to fix internet issues on a priority basis, it may take up to 24h.
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Payment
Can I check in early?
Please reach out to your host. It is most likely that we have guests staying before you, in which case we would not be able to accommodate your request!
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Changing booking details
Can I check in early?
Please reach out to your host. It is most likely that we have guests staying before you, in which case we would not be able to accommodate your request!
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Damages & Security
Can I check in early?
Please reach out to your host. It is most likely that we have guests staying before you, in which case we would not be able to accommodate your request!
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Cancellations & Refunds
Can I check in early?
Please reach out to your host. It is most likely that we have guests staying before you, in which case we would not be able to accommodate your request!
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